Privacy Policy

PRIVACY POLICY

HaileyRoePhotography

Last Updated: [December 14th, 2025]

This Privacy Policy explains how HaileyRoePhotography ("we," "us," "our") collects, uses, shares, and protects your personal information when you use our Pixieset store.

1. INFORMATION WE COLLECT

Information You Provide:

  • Account Information: Name, email address, password (if you create an account)

  • Purchase Information: Billing address, shipping address, phone number

  • Payment Information: Credit card details, PayPal information (processed securely by third-party payment processors)

  • Communication: Any messages, questions, or feedback you send us

Information Collected Automatically:

  • Device Information: IP address, browser type, operating system

  • Usage Data: Pages viewed, time spent on site, clickstream data

  • Cookies: Small data files stored on your device (see Cookie section below)

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping notifications

  • Provide customer support and respond to inquiries

  • Improve our products, services, and website experience

  • Send promotional emails (only if you opt in)

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We DO NOT sell your personal information to third parties.

We may share your information with:

Service Providers:

  • Pixieset: Our e-commerce platform that hosts our store and processes orders

  • Payment Processors: PayPal, Stripe, or other payment gateways to process transactions securely

  • Shipping Carriers: USPS, Canada Post, Royal Mail, or other carriers to deliver your orders

  • Print Labs: Professional printing partners that fulfill print orders

Legal Requirements:

  • We may disclose information if required by law, court order, or government request

  • To protect our rights, property, or safety, or that of others

  • To investigate fraud or security issues

Business Transfers:

  • If HaileyRoePhotography is sold or merged, your information may be transferred to the new owner

4. DATA SECURITY

We implement reasonable security measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Secure servers and databases

  • Limited access to personal information by authorized personnel only

However:

  • No method of transmission over the internet is 100% secure

  • We cannot guarantee absolute security of your information

  • You are responsible for keeping your account credentials confidential

5. DATA RETENTION

  • We retain your information for as long as necessary to fulfill the purposes described in this policy

  • Order and transaction records are retained for accounting and legal compliance purposes

  • You may request deletion of your account and personal data (see Your Rights below)

6. COOKIES & TRACKING TECHNOLOGIES

What are cookies? Cookies are small text files stored on your device that help us improve your experience.

Types of cookies we use:

  • Essential Cookies: Required for the store to function (shopping cart, checkout)

  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics, Pixieset analytics)

  • Marketing Cookies: Track your preferences for personalized content [if applicable]

Your Cookie Choices:

  • You can disable cookies in your browser settings, but this may affect site functionality

  • Most browsers allow you to refuse or delete cookies

7. THIRD-PARTY SERVICES

Our store uses third-party services that may collect information:

Pixieset:

  • Hosts our store and processes transactions

  • View Pixieset's Privacy Policy: [link to Pixieset privacy policy]

Payment Processors (PayPal, Stripe):

  • Process payments securely

  • Subject to their own privacy policies

Analytics (Google Analytics, if applicable):

We are not responsible for the privacy practices of these third-party services.

8. MARKETING COMMUNICATIONS

Email Marketing:

  • We may send you promotional emails about new products, special offers, or photography tips (only if you opt in)

  • You can unsubscribe at any time by clicking the "unsubscribe" link in emails

  • Even if you opt out of marketing emails, we will still send order confirmations and shipping notifications

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Access & Correction:

  • Request a copy of the personal information we hold about you

  • Request correction of inaccurate information

Deletion:

  • Request deletion of your personal information (subject to legal retention requirements)

Opt-Out:

  • Unsubscribe from marketing emails

  • Disable cookies in your browser

Data Portability:

  • Request your data in a portable format (where applicable)

To Exercise Your Rights: Contact us at [your email] with your request. We will respond within 30 days.

10. CHILDREN'S PRIVACY

Our store is not intended for children under 18. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

11. INTERNATIONAL USERS

  • Our store is operated from [Your Country/Region]

  • If you are accessing from outside [Your Country], your information may be transferred to and processed in [Your Country]

  • By using our store, you consent to this transfer

12. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to Know: What personal information we collect and how it's used

  • Right to Delete: Request deletion of your personal information

  • Right to Opt-Out: We do not sell personal information, so no opt-out is necessary

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at [your email].

13. GDPR COMPLIANCE (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

  • Contract: To fulfill your orders and provide services

  • Consent: For marketing communications (you can withdraw consent anytime)

  • Legitimate Interests: To improve our services and prevent fraud

Your GDPR Rights:

  • Right to access, rectification, erasure, restriction, data portability, and objection

  • Right to withdraw consent

  • Right to lodge a complaint with a supervisory authority

Contact us at [your email] to exercise your rights.

14. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy from time to time

  • Changes will be posted on this page with an updated "Last Updated" date

  • Material changes will be communicated via email or prominent notice on our site

  • Your continued use of our store after changes indicates acceptance

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy:

HaileyRoePhotography
Email: HaileyRoeStudios@gmail.com
Website: https://haileyroephotography.mypixieset.com/

For privacy-related inquiries, please include "Privacy Policy" in the subject line.

By using our Pixieset store, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.

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